START (HOME)

How to resolve the message
"Remote PC not found"

Wait for 20 to 120 seconds then try connecting again.

If the issue persists, do the following:

1) Go to your remote PC and make sure it is Powered ON, Logged-in and Connected to the Internet

2) Click "Start; Programs; Win-Hand; Win-Hand Server"   => Make sure "Run automatically" is CHECKED

3) Look at the "Status" field, if it is red, it indicates what the problem is.

4) If it shows "Waiting for a Connection": Double-Click the configuration matching your AccountID/Remote#
If you can not find it, it means that PC is not configured to accept connections from this Mobile Device.
Solution: a) Make sure you don't have another PC configured for this AccountID/Remote#
b) Click Start; Programs; Win-Hand; Win-Hand Server; than click "Add"...



Copyright © 2001-2008, MT Impossible Corp. All rights reserved.